Effective Date: 01/05/2025
This Privacy Policy explains how Fireboost Systems, LLC (“Fireboost,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information (“PI”) through our website https://fireboost.io (the “Site”) and in connection with our API caching and delivery services (the “Services”).
If you have any questions, please contact us at privacy@fireboost.io.
1. Agreement to Terms
By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.
2. Information We Collect
We may collect the following types of personal information:
- Registration and Billing Information: Name, email, organization, billing address, and payment details when you create an account or purchase a plan.
- Technical and Usage Data: IP address, browser type, device information, access times, pages viewed, referring URLs, and interaction data.
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience and collect analytical data. See our [Cookie Policy] for details.
- Communications: Any information you provide when you contact support or engage with us through forms or messaging.
3. How We Use Your Information
We use personal information for purposes such as:
- Providing, maintaining, and improving the Services
- Authenticating users and enabling secure access
- Processing transactions and sending service communications
- Responding to inquiries and providing customer support
- Analyzing usage and improving our platform performance
- Sending marketing communications with your consent
- Complying with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share it with:
- Service Providers: Third-party vendors who support our services (e.g., payment processors, hosting providers, analytics tools) under confidentiality agreements
- Legal Compliance: When required to comply with legal obligations, respond to lawful requests, or enforce our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: As directed or authorized by you
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.
6. International Data Transfers
Your information may be stored or processed in countries where we or our service providers maintain facilities. By using the Services, you consent to these transfers.
7. Your Choices and Rights
You may:
- Access or update your account information
- Opt out of marketing communications
- Request deletion of your personal data (subject to legal obligations)
Please contact us at privacy@fireboost.io for assistance.
8. Data Retention
We retain personal information as long as needed to provide our Services, comply with legal obligations, or resolve disputes. When no longer needed, we delete or anonymize the data.
9. Third-Party Links and Services
Our Site may include links or integrations with third-party sites and services. We are not responsible for their privacy practices. Please review their policies before interacting with them.
10. Children’s Privacy
Our Site and Services are not intended for children under 17. We do not knowingly collect information from minors.
11. CCPA and GDPR Compliance
California Residents (CCPA): If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale (if applicable) of your data. Fireboost.io does not sell personal information. To exercise your CCPA rights, please contact us at privacy@fireboost.io.
European Union / UK Residents (GDPR): If you are located in the European Union, United Kingdom, or European Economic Area, you have rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability. To exercise your GDPR rights, please contact us at privacy@fireboost.io.
We process personal data based on your consent, the necessity of the data for providing our services, compliance with legal obligations, or legitimate business interests.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. Continued use of the Site or Services constitutes your acceptance of the revised policy.
Contact Us Fireboost.io Email: privacy@fireboost.io
For individuals in the EU/UK/EEA: please contact us to request region-specific privacy terms or data subject rights under GDPR.